The Toombs County E-911 Communication Center handles all incoming emergency calls for Toombs County. Communications Officers are the link and “lifeline” between the public and emergency personnel. These Communications Officers are responsible for the dispatch of Law Enforcement, Fire, E.M.S., Rescue and first responders for all 911 calls received from Toombs County. These Communications Officers must be able to multitask, field multiple telephone calls and listen to several radio frequencies, all at the same time. Their job is all too often taken for granted and they get very little recognition. Communications Officers must remain calm and make sound decisions, even when talking to irate individuals and dealing with life – threatening emergencies. If you ever have to call the E-911 center, it is important to stay on the line with the Communications Officer and answer all questions they ask. This helps ensure the safety of you and the responding emergency services responding to your call, helps to classify and prioritize your call to get you the help you need.
Communications Officers work 12 hour shifts, two days on, two days off, three days on, two days off, two days on three days off. Each shift rotates from days to nights each 28 days.
We are very proud of our Communications Officers and appreciate what they do for the citizens of Toombs County. We honor them for their dedicated service.